Welcome to Convos, the private messaging app made by XMTP Labs.

Convos uses world-class privacy-preserving technology to provide top-to-bottom, private messaging services. Specifically, we use:

When you use Convos, you agree to abide by the following Terms of Use and Privacy Policy.

TERMS OF USE

Last Updated Date: May 28, 2026

Welcome and thank you for your interest in XMTP Labs, Inc. (“XMTP”, “we”, “us” or “our”). These Terms of Use (“Terms of Use”, and together with any applicable Supplemental Terms (as defined in Section 1.3 (Supplemental Terms)), the “Agreement”) describes the terms and conditions that apply to your use of the mobile application known as “Convos” (the “Convos App” or “Convos”), made available by XMTP via the Apple App Store, Google Play Store, and other third-party application stores as may be determined by XMTP in its sole discretion from time to time (each, an “App Store”), and the services, content, and other resources available on or enabled via the Convos App, including XMTP’s services which enable users (“Users”) to create, interact with, and provide feedback to AI agents (“Agents”) as participants within group messaging threads (“Chatrooms”) through the Convos App (collectively, the “Service”), which is built on the XMTP open-source, messaging protocol (“XMTP Protocol”).

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT GOVERNS THE USE OF THE SERVICE AND APPLIES TO ALL USERS VISITING OR ACCESSING THE SERVICE. BY ACCESSING OR USING THE SERVICE IN ANY WAY, ACCEPTING THIS AGREEMENT BY CLICKING ON THE “I ACCEPT” BUTTON, SCANNING, TAPPING, AIRDROPPING OR OTHERWISE INITIATING A CONVERSATION, DOWNLOADING THE CONVOS APP, OR OTHERWISE ACCESSING THE SERVICE, YOU REPRESENT THAT: (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH XMTP, (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS OF THE UNITED STATES, YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION; AND (4) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR, IF YOU ARE ACCESSING OR USING THE SERVICE ON BEHALF OF AN ENTITY, ON BEHALF OF THE ENTITY IDENTIFIED IN THE ACCOUNT REGISTRATION PROCESS. IF THE INDIVIDUAL ENTERING INTO THIS AGREEMENT IS DOING SO ON BEHALF OF AN ENTITY, ALL REFERENCES TO “YOU” OR “YOUR” IN THIS AGREEMENT WILL ALSO BE DEEMED TO REFER TO SUCH ENTITY. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF USE, YOU MAY NOT ACCESS OR USE THE SERVICE.

IF YOU SUBSCRIBE TO ANY FEATURE OR FUNCTIONALITY OF THE SERVICE FOR A TERM (THE “INITIAL TERM”), THEN YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT XMTP’S THEN-CURRENT FEE FOR SUCH FEATURES AND FUNCTIONALITY UNLESS YOU OPT OUT OF THE AUTOMATIC RENEWAL OF SERVICE TERM IN ACCORDANCE WITH SECTION 8.4(a) (AUTOMATIC RENEWAL) BELOW.

Dispute Resolution: PLEASE BE AWARE THAT SECTION 15 (ARBITRATION AGREEMENT) CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND XMTP. AMONG OTHER THINGS, SECTION 15 (ARBITRATION AGREEMENT) INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 15 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 15 (ARBITRATION AGREEMENT) CAREFULLY.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US THROUGH BINDING, FINAL ARBITRATION, WITH LIMITED EXCEPTIONS, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR OTHER REPRESENTATIVE PROCEEDING OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

AGENTIC AI IS EVOLVING AND EXPERIMENTAL TECHNOLOGY WITH UNCERTAIN LEGAL STATUS. AGENTS THAT ARE MADE AVAILABLE THROUGH AND/OR THAT ARE COMPATIBLE WITH THE SERVICE (E.G., INCLUDING AGENTS DEVELOPED BY THIRD PARTIES THAT USERS GRANT PERMISSION TO INTERACT WITH THE SERVICE) ARE AUTONOMOUS OR SEMI-AUTONOMOUS SYSTEMS WHOSE OUTPUTS, DECISIONS, AND ACTIONS ARE NOT KNOWN TO OR CONTROLLED OR SUPERVISED BY XMTP AND MAY NOT BE REVIEWED, VERIFIED, APPROVED, OR MONITORED BY XMTP BEFORE OR AFTER THEY OCCUR. YOU AGREE THAT AS BETWEEN XMTP AND YOU, YOU ARE SOLELY RESPONSIBLE FOR THE USE OF ANY AGENT IN CONNECTION WITH ANY CHATROOM IN WHICH YOU PARTICIPATE, INCLUDING ANY AND ALL ACTIONS OR OMISSIONS OF ANY AGENT, WHETHER OR NOT EXPRESSLY AUTHORIZED OR RATIFIED BY YOU AND WHETHER OR NOT SUCH ACTIONS OR OMISSIONS WERE WITHIN OR OUTSIDE THE SCOPE OF ANY PERMISSIONS YOU GRANTED.

THE AGREEMENT IS SUBJECT TO CHANGE BY XMTP IN ITS SOLE DISCRETION AT ANY TIME AS SET FORTH IN SECTION 16.6 (AGREEMENT UPDATES).

  1. USE OF THE SERVICE. The Service and the information and content available on the Service are protected by applicable intellectual property (including copyright) laws. Unless subject to a separate license agreement between you and XMTP, your right to access and use the Service, in whole or in part, is subject to this Agreement.
    1. Convos App. The Convos App is a consumer mobile messaging application through which Users may send and receive messages, participate in group messaging threads, summon and interact with AI-powered conversational agents, and use related features of the Service. Group messaging threads within the Convos App take the form of Chatrooms in which one or more human participants and, if created, one or more Agents may participate. You acknowledge and agree that, within any Chatroom, you may interact with a human and/or an Agent, and you (and XMTP) may not be able to identify whether such chat participant is a human or an Agent. Chatrooms are designed for small-group use and are not intended for large-scale or mass communications. Users may query the Service to create an Agent for use within a Chatroom and/or Users may invite pre-existing or separately-existing (i.e., outside of the Service) Agents to participate within a Chatroom, and in either case such Agent joins the Chatroom as a participant and may be provisioned with temporary capabilities (such as a temporary email address, web browsing access, or a temporary phone number) to enable it to carry out tasks within that Chatroom. Message history within a Chatroom may be subject to automatic local deletion via the Explode feature (“Explode”). XMTP does not control store, or retain the contents of any messages deleted via the Explode feature, and deleted messages may not be recoverable.
    2. License to the Convos App. The Convos App and any updates, upgrades, or modifications thereto made available by XMTP from time to time are made available for download through an App Store. Your download and installation of the Convos App is subject to the applicable terms and conditions of the relevant App Store, and you may not download or install the Convos App unless you agree to such terms. Subject to your compliance with this Agreement, XMTP grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Convos App solely on a mobile device that you own or control, and solely for your personal, non-commercial use in the manner permitted by this Agreement. You may not copy, modify, distribute, sell, or lease any part of the Convos App, nor may you reverse engineer or attempt to extract the source code of the Convos App, except to the extent that such restriction is expressly prohibited by applicable law. Any rights in the Convos App that are not expressly granted to you under this Agreement are reserved by XMTP. In the event of any conflict between this Agreement and the terms of the applicable App Store with respect to your use of the Convos App, the applicable App Store terms shall control solely with respect to the download and installation of the Convos App.
    3. Supplemental Terms. Your use of, and participation in, certain features and functionality of the Service may be subject to additional terms (“Supplemental Terms”). Such Supplemental Terms will either be set forth in the applicable supplemental Service or will be presented to you for your acceptance when you sign up to use the supplemental Service. If these Terms of Use are inconsistent with the Supplemental Terms, then the Supplemental Terms control with respect to such supplemental Service.
    4. Use of AI Services. The Service includes, and may enable you to integrate, certain generative artificial intelligence and machine learning services or applications, including, without limitation, third-party large language models and Agents (“AI Services”). Other users who participate in the same Chatroom (“Agent Users”) may also interact with, provide feedback to, and provide text-based instructions, open-source text files, or other text-based inputs, which may supplement or modify the Agent’s default behavior to that Agent (“Agent Skills”). The Agent’s behavior and Output may be affected by all such interactions, including interactions from other Agent Users, and not just by your own information, text, messages, prompts, feedback, instructions, Agent Skills, images, or other materials submitted by any user to the Service or to any Agent within a Chatroom (collectively, “Input”). You may submit Inputs and receive back content, responses, recommendations, actions, results, or other material generated by an Agent or any other AI feature of the Service in response to or as a result of an Input (collectively, “Output”). You acknowledge and agree that Inputs will be shared with the third parties that provide the AI Services and such AI Services may not be required to maintain the confidentiality of any of Your Content. You acknowledge that the Outputs are based on your Inputs and the Inputs of other participants in the Chatroom, and that XMTP has no control over any such Inputs. You are solely responsible for (a) authorizing any Agent actions (“Actions”), (b) setting and updating permissions and access levels for Agents, and (c) reviewing and evaluating Outputs presented by the Agents. Accordingly, XMTP makes no representations or warranties of any kind or nature with respect to any Inputs, Actions or Outputs, including any warranties of accuracy, completeness, truthfulness, timeliness, or suitability. Given the probabilistic nature of machine learning and artificial intelligence, you acknowledge that use of the AI Services, including Agents, may in some situations result in inaccurate, incomplete, or misleading Outputs. You, and not XMTP, are solely responsible for your use of Agents, including any of the Outputs and decisions made or actions taken (whether by you or the Agent) based on any Input or Output. This responsibility applies to you whether you are an Agent Initiator (defined below) or an Agent User. You acknowledge and agree that any conduct you engage in as a result of the information provided by an Agent, any other AI Service, or AI-enabled feature or action made available through Third-Party Services (defined below) is at your own risk. You agree that XMTP will not be held liable to you or any third party for or as a result of an Agent (or any other AI-enabled feature made available through XMTP or Third-Party Services) providing inaccurate information to you.
    5. Agent Skills; Open-Source Inputs.